Business
STANLEY RECALLS 2.6 MILLION SWITCHBACK AND TRIGGER ACTION TRAVEL MUGS DUE TO BURN HAZARDS
This recall involves all Stanley Switchback and Trigger Action stainless steel travel mugs sold in the United States. The recalled double-walled mugs were sold in a variety of colors including white, black and green, in 12 oz., 16 oz. and 20 oz. sizes with a polypropylene lid. The Stanley logo appears on the front and bottom of the mug. The recalled mugs have one of the following product identification numbers printed on the bottom of the mug.
Stanley has received 91 reports worldwide, including 16 in the U.S., of the recalled travel mugs’ lids detaching during use, resulting in 38 burn injuries worldwide, including two burn injuries in the U.S., with 11 consumers worldwide requiring medical attention.
If you have purchased Stanley Switchback and Trigger Action stainless steel travel mugs from Amazon.com, Walmart, Dick’s Sporting Goods, Target and other stores nationwide and online from June 2016 through December 2024 for between $20 and $50, depending on the model.
Consumers should immediately stop using the recalled travel mugs and contact Stanley to receive a free replacement lid, including shipping.
Toll-free at 866-792-5445 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.Stanley1913TMrecall.expertinquiry.com, or visit www.stanley1913.com and click on the corresponding link to submit a recall claim or obtain more information.
| NAME | SIZE | PRODUCT IDENTIFICATION NUMBER |
|---|---|---|
| SWITCHBACK | 12 OUNCES | 20-01437 |
| SWITCHBACK | 16 OUNCES | 20-01436, 20-02211 |
| TRIGGER ACTION | 12 OUNCES | 20-02033, 20-02779,20-02825 |
| TRIGGER ACTION | 16 OUNCES | 20-02030, 20-02745, 20-02957 |
| TRIGGER ACTION | 20 OUNCES | 20-02034, 20-02746 |
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
ABOUT STANLEY
Founded in 1913 by inventor William Stanley Jr., Stanley has been there for generations of adventures. We’re built on invention, innovation and inspiration with a timeless spirit that complements your wild imagination. Over 100 years later, a steady stream of products continues to honor the Stanley legacy, keeping your warms warm and your colds cold. We’re there for all your adventures so you can make the most of your world (whether you’re scaling a mountain or climbing an elm in your own backyard). We’ll be with you on your journey as we have with generations past, helping to build a more sustainable, less disposable life and world while opening the door to an awe-inspiring future.
